🐾 Cat Food BD Refund & Return Policy

At Cat Food BD, we truly care about your cat’s health and your trust.
That’s why our exchange and refund policy is built on fairness, honesty, and real results.

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✅ To Avail Exchange or Refund

You must order all 5 flavours (minimum ½ kg each / 1 full box per flavour).

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🔄 Exchange Policy

If your cat liked only some flavours — for example, Tuna Thuinni and Blessed Murgi — but didn’t eat the rest,
you can exchange the uneaten flavours for the ones your cat prefers.

Even if the boxes are opened, we’ll still accept the exchange.

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💰 Refund Policy

If your cat didn’t eat any of the 5 flavours, you’re eligible for a refund — but here’s what you’ll need to do:
1. You must provide a video showing that you fed your cat according to our feeding guidelines.
2. You must try feeding the food for at least 3 days to confirm your cat truly didn’t eat any of it.
3. Once verified, we’ll issue a refund — only the delivery charge will be deducted.
4. Refunds are processed within up to 5 working days.

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We believe in transparency and care — because at Cat Food BD, we don’t just sell cat food,
we stand behind every meal we make. ❤️🐱